Midlands Fancy Dress - Specialising in the ridiculous since 2008!
01527 592895 - 13 Church Green East, B98 8BP - email@example.com
Established in 2008, Midlands Fancy Dress offers you the convenience of internet shopping and the immediacy of a high street store in one company. Browse & buy our full range of Fancy Dress costumes & accessories 24/7 through our website or come & visit our store on Church Green East, Redditch (just outside the Kingfisher Shopping Centre) to try & buy or grab a last minute party essential! If not already in store, most items from our website can be ordered in for shipping or collection.
Our owner has worked in the Fancy Dress industry since 2004. This experience as a High Street retailer means that we have a lot of hands on experience with the items we sell. We’ve helped customers piece together outfits & accessories, seen the costumes being tried on and given customers ideas when they have no idea what to dress themselves or their children as (especially on Book Day!). The people who answer your calls and emails are, therefore, not just call centre workers who only know products as codes on their computer screens.
Ask us Anything – Contact us by phone or email if:
- You can’t find the item you’re looking for. If it’s available from any of our suppliers but not on our site we can usually get it added to the website & dispatched to you in five working days.
- There’s no full outfit for the person you want to be. We can help you create a costume from accessories.
- You have any questions about a specific item.
Costume Sizes – Working with fancy dress hands on, we understand that costumes labelled ‘small’ can range from a UK size 6 to a 12, just like with everyday clothes. Although it’s true that costumes are often elasticated and have belts to pull a costume in or hitch it up, for some costumes (especially the tighter or saucier ones) you need to know they’re going to fit before you purchase them. This is why at Midlands Fancy Dress we hand measure every costume as it comes into stock to ensure we can give you accurate measurements to make your decisions from. Although there may still be some minor discrepancies from elasticity and sewing flaws, we have the most accurate sizing on ANY fancy dress website.
All Clothes and Shoes Sizes quoted on this site are UK SIZES
Easy to use site – Our theme based layout has been designed to make it easy for you to find what you’re looking for whilst at the same time inspiring you with accessories, decorations etc that you hadn’t thought of. Our ‘categories’ options down the left hand side of the site also makes searching easy for customers who want to browse through items.
No Hidden Charges – for all UK buyers, the price you see is the price you pay. We have no hidden handling charge or taxes and we offer FREE UK POSTAGE on orders over £10. This allows you to shop with confidence knowing that there are no hidden charges waiting in the checkout. Please see our shipping policy for full details
Fast, Personal Service – We always use first class post to reduce the time before customers receive their items. You will be contacted via email by one of our staff members within 1 working day of your order being placed to give you information on your order. If, for any reason, there is any delay in this you will be contacted by a member of staff within one working day to inform you of the delay and offer alternatives if necessary.
If the item you have ordered is in stock it will be posted the same day if bought before 1pm, in stock orders made after this time will be posted the next day. If all or part of your order is out of stock your order will usually be dispatched within the time frames indicated on the product pages.
If for any reason all or part of your order is unavailable you will be contacted within 1 working day of placing the order & offered alternative items or a full or partial refund. Alternatives will never be sent without contacting you first. Please note these estimates do not include Sundays or Bank Holidays when the post office is closed.
Customer Satisfaction - if you are happy with the service you receive from Midlands Fancy Dress spread the word, if not please contact us & we’ll do everything we can to resolve the situation.
Feel free to contact us with suggestions too. Email us pictures of you wearing our costumes and we’ll add them to the site (and the famous photo wall in our shop!). Also let us know what your purchases are for, for example, if the wig you have bought is for a Brian May costume, we’ll add the information to our search to make it easier for customers looking for similar items in future!