January 2021 Lockdown Update

As we are classed as ‘Non-essential retail’ by the government our high street store will have to close to the public from Tuesday 5th January until we are allowed to reopen.

Midlands Fancy Dress is still open for business!

Our full range on Balloons and Fancy Dress are available to browse and purchase on our website where you have the option to:

*Click and collect - when you purchase online select ‘Pick Up’ in the checkout. Add a note to your cart at the checkout to let us know when you’d like to collect - you can collect any time from the next day but it can be at a later date if you prefer. Don’t worry if you forget, we’ll give you a call to arrange a collection time.

*Shipping - your order can be posted to you. Select ‘Ship’ in the checkout. First class delivery is Free for orders over £10 (£3 for orders under £10) and Special Delivery for next-day delivery is from £9.

* Delivery - Perfect for balloon deliveries! For a £5 delivery charge we will bring your order to your house at an agreed date and time. Select ‘Ship’ in the checkout, then choose ‘Local Delivery’. We will deliver to Redditch, Bromsgrove, Droitwich, Worcester and the surrounding areas.

FAQ

Can I still get helium balloon displays?

Yes! Helium balloons will be available throughout lockdown. Orders need to be placed at least the day before collection/delivery is required but to make sure you get your first choice we recommend placing your order as early as possible. You can order online or over the phone (01527592895). If you order online there is an option to ‘add a note’ to your order in the shopping cart where you can give us instructions about colours and displays you’d like and delivery or collection time. Don’t worry if you forget, provide a phone number and we’ll give you a call to confirm all the details.

Will your shop be open for me to look around?

I’m afraid not. We will have to be closed but when you’re collecting just give the door a knock and we’ll bring your order out to you.

Can I speak to someone on the phone about my order?

Of course. The shop phone will be diverted to our mobiles so you call us during our opening hours even when we’re not at the shop.

If I just come to the shop without letting you know first can you fulfil an order for me?

To cut down on staff and petrol costs during this uncertain time there will not be someone at the shop at all times during lockdown. We will always be available over the phone and will organise rotas around customer collections/deliveries. If we are there we will of course try and help you but you unfortunately cannot enter the shop.